"You two really pulled off a huge surprise - I had no clue! I LOVE it - a gorgeous ring and exactly what I had envisioned. A huge thank you for a truly special piece - from (husband), as well, who wants you to know he truly appreciates your working with his schedule..."
...email from a repeat (birthday) client.
"You've helped make my dreams come true, Karla - Thanks -"
...bride-to-be in Wisconsin.
"The ring was a huge hit, a total surprise, and I don't think my mom has taken it off since she got it. I gave her your card so that she can tell her friends where to go for more pretties. We've started calling the ring "The Precious" (from the Lord of the Rings) since it was such a big deal and sure to cause an inheritance argument someday! My 8-year-old niece asked my mom if her mom and I would have to share it. Thanks so much for making such a gorgeous family heirloom and for making the process so painless and fun".
"I just wanted to write you a note to let you know how much I love my diamond ring! My husband was able to pull off a huge Christmas surprise and the ring was worth waiting 18 years for! He confessed to me that he really enjoyed the diamond education process you provided and he appreciated the first class, honest service you delivered."
...a New Hampshire wife/mother.
"I absolutely LOVE my ring; it is just gorgeous. Everyone that sees it remarks at how much it sparkles, which you knew was very important to me. As a matter of fact, many people at work stated that they went home and cleaned their rings and they still didn't sparkle as much as mine. Ladies in banks, restaurants and grocery stores have all remarked about the beauty of my ring. I just can't stop looking at it. Thank you so much for such a great job creating this ring. Someday, I would love to meet you!"
"OH MY GOSH!!!! This is gorgeous Karla. It looks fantastic! Thank you, thank you, thank you, for all of your hard work on this. I can't thank you enough!"
...email from a repeat customer.
"Thanks (too) for all of your help with our rings. I love my band almost as much as my engagement ring! Thanks again."